Organization:
TOLL FREE NUMBER(S):
- 1800 2678 8888 (For Contact Support, Mon-Sat, 8am-10pm, Sun 10am-7pm)
- 1800 267 4444 (Customer Service Desk, Mon-Sat, 8am-10pm)
ALL INDIA NUMBER(S):
- 9222 20 1010 (For Customer Query, Mon-Sat, 8am-10pm/ Sun, 10am-6pm)
Website:
IVRS Menu : 1800 2678 8888
- Press 1: To check the status of your order.
- Press 2: To raise a return request.
- Press 3: To check the status of your refund.
- Press 4: To cancle existing order.
- Press 9: For any other query.
Emails
- support@nykaaman.com (For Customer Support)
- support@nykaa.com (For Customer Service)
Important Links
Grievance Redressal
- If you have any Query/Complaint, then you can contact to Grievance Officer at the details given below:
Conatct No.: 18002674444
Email: grievanceofficercs@nykaa.com
Cancellation And Return Procedure
- If you have any query regarding product, you can contact 9222201010 or email at support@nykaa.com .
- If your products are damaged, expired, or incorrect, you can return or exchange them within 5 days of delivery.
- The amount will be refunded in your account within 24-48 business hours .
- For more information about return and refunds, please read .
Shipping Procedure
Your product will be delivered within 24 hours after placing order. You can contact the authorized courier partner to track your order:
Registered Office
Nykaa E-Retail Pvt. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
S.B.Marg, Tulsi Pipe Road, Lower Parel Mumbai-400013