Front Desk Executive

We are looking for a welcoming front desk representative. You are the company’s “face” to all patients, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanor while being sharp and disciplined. It is important that you can handle complaints and provide reliable information. It is also critical to take a patient-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our premises.
Responsibilities:

● Greet and welcome guests as soon as they arrive at the clinic.
● Direct patients to the appropriate person in the clinic
● Answer, screen, and forward incoming phone calls
● Provide basic and accurate information in person and via phone/email
● Perform other clerical receptionist duties such as filing, photocopy, billing, medicine stock maintenance, transcribing, and faxing, calling of patients for fixing appointments, post-op updates, medicine resale.
● Responsible for assisting the heads of the administration department.
● Responsible for supervising the housekeeping department and ensuring that office is clean and hygienic.
● Provide support functions to HR department Front Office Executive – AK Clinics Updated as on 18.01.2023
● Oversee sorting and distribution of incoming mail.
● Prepare outgoing mail (envelopes, packages, etc.)
● Operate office equipment, such as photocopiers, printers, etc. Qualifications & Skills required :
● 2-3 years of relevant experience in an office environment
● Proficient in Microsoft Office
● Demonstrated ability to read, write, and speak English & local language.
● Comfortable multi-tasking and prioritizing tasks without guidance
● Excellent interpersonal skills
● Employees must be clean and well groomed

Job Type: Full-time

Pay: ₹15,000.00 – ₹20,000.00 per month

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)