Directorate of Public Grievances (DPG) Contact Number

ALL INDIA NUMBER(S): 

• 011-2334 5545 (Contact Support)
• 011-2301 7075 (Alternate Support)

Website: 

 Official Website

Email

• secypg@nic.in (Contact Support)

Grievance Redressal Procedure

If you have any query or complaint regarding any departments and organisation which is given below, you have to lodge your complaints through :

• Online Grievance Redressal Portal
• Drop Box : A drop-box for grievances is available on the first floor of Jeevan Vihar, Sansad Marg, New Delhi – 110001.
• Visit or Write to Mailing Address :
  • Directorate of Public Grievances,
    Cabinet Secretariat, Government of India,
    First Floor, Jeevan Vihar, Sansad Marg,
    New Delhi – 110001.
    Fax No. 011-23345637
• You can alos contact Public Grievance officers of DPG Secretariat , contact details given below:

Public Grievance Officers

Sr No.	Officer’s Name/ Designation	Contact Details	Email	Departments/Organisations handled
1	Sunil Pant Director	011-23741228	pgofficer@dpg.gov.in	Public Sector Banks, National Saving Scheme of Ministry of Finance, Ministry of Civil Aviation (AI, AAI, etc), Ministry of Shipping, Road Transport and Highways, Ministry of Tourism.
2	Kundan Kumar Deputy Secretary	011-23747640	pgofficer@dpg.gov.in	Ministry of Petroleum and Natural Gas, Department of Youth Affairs, Public Sector Insurance Companies, Ministry of Railways.
3	Manoj Kumar Upadhyay Under Secretary	011-23363733	pgofficer@dpg.gov.in	Central Government Health Scheme (CGHS), Department of Posts, Employees Provident Fund Organization, ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry
4	Sanjiv Kumar Yadav Under Secretary	011-23747632	pgofficer@dpg.gov.in	Central Universities, Deemed Universities (Central), Kendriya Vidyalaya Sangathan, CBSE, National Institute of Open Schooling and Navodaya Vidayalaya Samiti, Scholarship Schemes of Ministry of HRD, Regional Passport Authorities, Department of Telecom (incl. BSNL and MTNL), Ministry of Housing and Urban Affairs (DDA, L and DO, CPWD, etc).

If your grievance relates to a Government Department or Organization not listed above contact the Department of Administrative Reforms and Public Grievances (CPGRAMS )

Central Public Information Officer (CPIO) and Appellate Authority

Sr No.	Designation	Name/Designation	Contact Details	Email
1	CPIO	Manoj Kumar Upadhyay Under Secretary	011-23363733	manojkumar.upadhyay29@gov.in
2	Appellate Authority	Sunil Pant Director	011-23741228	sunil.pant@gov.in

Address

Directorate of Public Grievances,
Cabinet Secretariat, First Floor, Jeevan Vihar,
Sansad Marg, New Delhi – 110001