Organization:
TOLL FREE NUMBER(S):
- 1800 267 4444 (For Customer Support, Mon-Sat, 8am-10pm,Sun 10am-7pm)
ALL INDIA NUMBER(S):
- 922 220 1010 (For Customer Query, Mon-Sat, 9am-9pm)
Website:
IVRS Menu : 1800 267 4444 / 922 220 1010
- Press 1: For Nykaa Beauty
- Press 1: To check the status of your order.
- Press 2: To raise a return request.
- Press 3: To check the status of your refund.
- Press 4: To cancle existing order.
- Press 9: For any other query.
- Press 2: For Nykaa Fashion
Emails
- support@nykaa.com (For Customer Support)
- internationalsupport@nykaa.com (For International Orders)
Important Links
Install App
Return And Cancellation Policy
- If you have any query regarding product, you can contact at 18002674444 or email at support@nykaa.com .
- If your products are damaged, expired, or incorrect, you can return or exchange them within 15 days of delivery.
- In case of cancellation before shipment, the amount will be initiated within 24-48 business hours after receiving the cancellation request.
- The refunded amount will be initiated within 24-48 business hours, which may take 5 business days for the amount to reflect in your account.
- For more information, please read .
Registered Office
Nykaa E-Retail Pvt. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
S.B.Marg, Tulsi Pipe Road, Lower Parel Mumbai-400013