Jio Customer Care No. 1800 889 9999

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Organization: 

 Reliance Jio

TOLL FREE NUMBER(S): 

ALL INDIA NUMBER(S): 

Website: 

 Official website

IVRS Menu

18008899999

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  1. Hindi
  2. English
  3. Punjabi
  4. Other Languages

After selecting your preferred language:

  • Press 1- If your call is related to same no.
    • To enter your jio number
  • Press 2- If you are not an exisiting customer, please enter 10 digit mobile no.
    and to confirm it by press 1
    • Please hold, Talk to customer care executive.

Contact Support

Table Search:

JioCare Our experts are available for your assistance
24X7 (Monday – Sunday)		Contact No.
Interested in Jio- Talk to1860 893 3333
For recharge plans, data balance, validity,
recharge confirmation and offers		1991
For Queries199
For Complaints198
From Other numbers1800 889 9999 
Tele-verification to activate both HD voice & data services1977
Tele-verification to activate data services only1800 890 1977
Device Care Helpline (LYF Smartphone & JioFi) Our experts are available
for your assistance 24X7
Helpline1800 890 9999
Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24×7 (Monday – Sunday) 
Care Helpline for Enterprise Mobility Services1800 889 9333
Care Helpline for Enterprise Connectivity Services & Business Solutions1800 889 9444
Helpline for New Business Connection1800 889 9555 
Care Helpline for JioFiber Customers Our experts are available for your
assistance 24X7 (Monday – Sunday)
Helpline1800 896 9999

Emails

Table Search:

PurposeEmail
Interested in joining the Jio Digital
World		care@jio.com
For queries related to JioFiberJioFiberCare@jio.com
If you have queries related to
Online Shopping		shop@jio.com
Existing Enterprise Mobilityenterprisecare@jio.com
Existing Enterprise Connectivity &
Business Solution		businesscare@jio.com
For new business connectionbusiness@jio.com
For any security vulnerabilityjio.bugsreporting@ril.com

Install Apps

Important Links

Process of tele-verification for Jio SIM

Firstly call 1977

  • Enter 5 Digit PIN received on your alternate number OR
  • Enter last 4 digits of your aadhaar number OR
  • Reach our conctact center advisor for manual verification.

After successful verification, services of your Jio SIM will be activated.

Appellate Authority

Monday to Friday, between 10:30 am and 06:00 pm1800 889 3999
Fax No: 1800 889 1211

(Contact No. and Fax No. for all states are same)

Table Search:

Zone/StateAppellate Authority
Name		Email AddressOffice Address
South-Andhra PradeshSiddharth Sharmaappellate.ap@jio.comReliance Corporate IT Park Ltd,
H: No 40,72,D, KK Towers, Opp
HDFC Bank, M.G Road, Vijayawada,
AP-520008
East-AssamRitwick Chakrabortyappellate.assam@jio.comReliance Jio Infocomm Limited,
Reliance Corporate IT Park Ltd.,
1st Floor, Bijay Crescent, Mahapurush
Srimanta Sankardev Path (G.S.Road),
Rukiminigaon, Guwahati – 781022,
Assam, India
East-BiharChandra Prakashappellate.bih@jio.comReliance Jio Infocomm Ltd.,
B.D Complex, Plot 210/233,
Rupaspur, Bailey Road,Patna
– 801503, Bihar, India
West-ChhattisgarhPartha Pratimappellate.mp@jio.com4th Floor, Dhan Trident, Block No.
B3, PU 4, Commercial Scheme 54,
Opp. Satya Sai School, Bombay
Hospital Road, Indore, Madhya
Pradesh, 452010
North-Delhi NCRSanjay Tikuappellate.del@jio.comReliance Jio Infocomm Ltd.
RK Four Square, Building Number
– 4. DLF Cyber City, Phase – 2
Gurgaon – 122002 Haryana
West-GujaratBhavesh Mehtaappellate.guj@jio.comOffice -101, Saffron, Nr. Centre
Point, Panchwati 5 Rasta, Ambawadi,
Ahmedabad-380006, Gujarat, India
North-HaryanaSanjiv Sachdevaappellate.har@jio.comReliance Jio Infocomm Ltd,
B-93 Industrial Area, Phase
8 Mohali, Punjab 160071
North-Himachal
Pradesh		Sameer Pandeyappellate.hp@jio.comReliance Jio Infocomm Ltd.
Level 1792, 2nd Floor (From
Ground) Parking Block, Modern
ISBT, Tutikandi, Shimla -171004
Himachal Pradesh
North-JammuVivek Sharmaappellate.jk@jio.comReliance Jio Infocomm Limited,
Veer Tower, Marble Market, Mouza
Deeli, Khasra No 732 & 733,
Jammu – 180012, J&K, India
East-JharkhandSanjay Chatterjeeappellate.bih@jio.comReliance Jio Infocomm Ltd., 2nd &
3rd Floor, Sandhya Tower, Commercial
Complex, Puruliya Road, Ranchi –
834001, Jharkhand
South-KeralaJayaraj Rajasekharanappellate.ker@jio.comReliance Jio Infocomm Limited,
Pukalakkattu Kariyattu Tower,
Near Yatri Nivas, Mamangalam,
Palarivattom P.O., Kochi –
682 025. Kerala State.
North-KashmirNeeraj Fotedarappellate.jk@jio.comReliance Jio Infocomm Limited,
4th Floor, Sara City Mall,
Jahangir Chowk, Srinagar
– 190001, J&K
South-KarnatakaShiva Kumarappellate.kar@jio.comRCITPL. RMZ Icon Building,
No. 51, Palace Cross Road,
Bengaluru- 560052, Karnataka.
East-KolktatAvinash Chaturvediappellate.kol@jio.comReliance Jio Infocomm Limited,
Godrej Waterside, Tower II, 17th
& 18th Floor, Plot No: 5, Block
– DP, Sector-V, Saltlake City,
Kolkata -700091
West-Madhya PradeshPartha Pratimappellate.mp@jio.com4th Floor, Dhan Trident, Block
No. B3, PU 4, Commercial Scheme
54, Opp. Satya Sai School, Bombay
Hospital Road, Indore, Madhya
Pradesh, 452010
West-Maharashtra
& Goa		Neelesh Atreappellate.mah@jio.comReliance Jio Infocomm Limited,
Down Town – The City
Centre, 2nd and 3rd Floor,
S No. 8+13/1/2, Above Reliance
Mart, Off Karve Road, Mhatre
Bridge, Erandwane, Pune – 411004
West-MumbaiSaurabh Singh Parmarappellate.mum@jio.comReliance Jio Infocomm Limited,
3rd Floor, B Wing, Fortune
Building, Bharat Nagar, Bandra
– Kurla Complex, Mumbai – 400051
East-North EastBanibroto Biswasappellate.ne@jio.comReliance Jio Infocomm Ltd.
First Floor, B. M. Tower,
Near Fire Brigade, Madan
Lewrynghep, Shillong –
793014, Meghalaya, India
East-OdishaBikash Mohantyappellate.ori@jio.comReliance Jio Infocomm Limited,
Fortune Tower, 1st Floor, Wing
A & B, Gangadhar Meher Marg,
Chandrasekharpur, Bhubaneswar
– 751023
North-PunjabKaruna Misraappellate.pb@jio.comReliance Jio Infocomm Limited,
C-135, Industrial Area, Phase
– VIII, Mohali, Pin:160071
North-RajasthanArun Maniappellate.raj@jio.comReliance Jio Infocomm Ltd.,
1st Floor, Anand Bhawan,
Sansar Chandra Road, Jaipur,
Rajasthan, 302001
South-Tamil NaduRoyston Antonyappellate.tn@jio.comReliance Jio Infocomm Ltd,
Prestige Palladium Bayan, 2nd
Floor, No,129-140, Greams Road,
Thousand Lights, Chennai –
600006. TamilNadu
South-TelanganaSreedhar Nandirajuappellate.ap@jio.comReliance Jio Infocomm Ltd.
4th Floor, Lake shore towers,
Rajbhavan Road, Somajiguda,
Beside Yes Bank, Hyderabad:
500082, Telangana
North-UP WestSunil Kapoorappellate.upw@jio.comReliance Jio Infocomm Limited,
2-7, Nishyam Kunj, Abhikarm
complex, Civil Lines, Meerut,
U.P – 250003
North-UP EastRajesh Sharmaappellate.upe@jio.comReliance Jio Infocom Ltd.,
The Solitaire, Opposite Fun
Mall, Gomti Nagar, Lucknow
– 226010. (UP)
North-UttarakhandVenkat Naiduappellate.upw@jio.comReliance Jio Infocomm Limited,
2-7, Nishyam Kunj, Abhikarm
complex, Civil Lines, Meerut,
U.P – 250003
East-West BengalSailesh Rupaniappellate.wb@jio.comReliance Jio Infocomm Limited,
Godrej Waterside, Tower II,
17th & 18th Floor, Plot No:
5, Block – DP, Sector-V,
Saltlake City, Kolkata
-700091

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